Servo drives fail hard and they fail at the worst time. We repair the drive, load-test it and give you a 3–6 month warranty — usually at 30–50% of the cost of a new unit, and a lot faster than a lead time from Europe.
Failed supply rail, blown input rectifier or an open fuse hiding a deeper fault. We find the cause, not just the fuse.
Usually the braking resistor circuit or a failed bus capacitor bank. Often shows up on deceleration.
Blown IGBTs in the power stage. Repairable in most cases — we replace the module and retest the gate drive.
Feedback card, cable interface or a failed encoder supply. We test with a real motor on the bench.
Failed fans, blocked heatsinks, dried thermal compound. Cheap to fix, expensive to ignore.
The worst kind. This is why we load-test everything — a drive that powers up on the bench can still fail at 80% load.
Age, not abuse. On drives over 8–10 years old we recommend a full service of the device.
You get a fixed written quote before we touch anything. If it is not economical to repair, we will say so and give you options.
We will tell you which one you are in. We would rather lose a repair job than sell you a repair that fails in six months.
We hold spares for ranges the manufacturers have discontinued. If your OEM has told you the unit is unsupported, that is not always the end of it — send us the nameplate before you budget for a full retrofit.
Send a photo of the nameplate to 072 483 0132. Tell us what the machine was doing when it failed.
We arrange courier collection, or you drop it at 130 Cornelis Street, Fairland, 2030, Johannesburg.
We inspect it free of charge, then send a fixed written quote before any work starts.
Packing tip: ship it in the original box if you have it. If not, double-box with ~50 mm of foam or bubble wrap all round — courier damage is the most common reason a repairable drive becomes scrap.
A beverages producer experienced a failure on a critical production line over a weekend. Technical support was initially provided telephonically, with physical repair intervention arranged two days later, following acceptance of the repair quotation. Due to the urgency of the breakdown, express logistics were required to move the necessary equipment to Cape Town. Production resumed four days after the failure.
The line runs approximately 180 pallets per 12-hour shift — about 15 pallets per hour. Ninety-six hours of unavailable capacity represents roughly 1,440 pallets of potential production. Even at a conservative contribution of R1,000 per pallet, the exposure is approximately R1.44 million against a direct repair cost of R36,957.80 — about 39 times the repair expenditure. At R2,000 per pallet, the exposure approaches R2.88 million, or 78 times.
Key finding: the financial significance of a critical automation component is not determined by its purchase price. A repair of under R37,000 restored a production asset whose prolonged unavailability could have exposed millions of rand in production value. Keep critical spares, obsolete components and a rapid-response repair partner within reach.
Yes. Most of what comes in was bought elsewhere.
During our current 6-month launch offer, you pay nothing. You may collect the unit, or we dispose of it — your call.
Yes, KlareTech is the official Sub-Saharan African distributor for B&R Automation. That gives us factory-level access on their ranges, and it is why our ACOPOS work is quick.
Yes — nationwide courier collection.